ARAXMA
SHIPPING POLICY
Everything you need to know about order processing, shipping, delivery times, tracking, and international delivery at ARaxma.
01
Order Processing
After your order has been successfully placed and payment has been confirmed, your order will enter our fulfillment process.
Because many ARaxma products may be produced or prepared specifically for your order, processing times can vary depending on the product.
Please note: Processing time and shipping time are separate. The estimated delivery period may therefore include both production or processing time and transit time.
02
Shipping Methods
Available shipping methods depend on your delivery destination, the products in your order, and the shipping options available at checkout.
The available options and applicable shipping charges will be displayed during checkout before you complete your purchase.
GENERAL SHIPPING METHOD
01
Economy:
EURO 4.49. Coverage: United States. Local delivery: 4-8 business days. International delivery: Not available.
02
Standard:
EURO 4.73. Coverage: Worldwide. Local delivery (USA): 2-5 business days. International delivery: 10-30 business days.
03
Delivery Times
Estimated delivery times can vary depending on the destination, product, and shipping method selected.
01
Order Processing
Your order is prepared for fulfillment or production after payment confirmation.
02
Shipment
Once your order has been prepared, it is handed to the applicable shipping carrier.
03
Delivery
The carrier transports your package to the delivery address provided at checkout.
04
Shipping Costs
Shipping costs are calculated based on the destination, order, and available shipping method.
The applicable shipping cost will be displayed at checkout before you complete your purchase.
Shipping charges may vary depending on the destination and the selected shipping service.
05
Order Tracking
When tracking is available for your shipment, a tracking number will be provided with your shipping information.
You can use your tracking number on our Track Order page to view the latest available shipment information.
Tracking information may take some time to appear after your shipment has been handed to the carrier.
06
International Shipping
ARaxma may offer shipping to selected international destinations. Available destinations depend on the products in your order and the shipping services available for your location.
Available shipping destinations and shipping costs are displayed during checkout.
Customs & Import Charges
International shipments may be subject to customs procedures, import duties, taxes or other charges imposed by the destination country.
Where applicable, these charges may be the responsibility of the recipient.
07
Delays & Delivery Issues
Estimated delivery times are not guaranteed and may occasionally be affected by circumstances outside ARaxma's control.
Possible causes of delay include:
- Carrier delays.
- Customs processing.
- Weather conditions.
- Incorrect or incomplete address information.
- Unexpected transportation disruptions.
If your shipment appears to be significantly delayed, please contact us so that we can assist you where possible.
08
Delivery Address
Please carefully check your delivery address before completing your order.
If you notice an error after placing your order, contact us as soon as possible.
We cannot guarantee that an address can be changed after an order has entered production, fulfillment or shipment.
09
Need Help?
If you have questions about shipping, delivery or tracking your order, our support team will be happy to assist you.
Contact Support